Course Information

Qualification Code: CHC33021

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Learning outcomes include being able to:

• Communicate effectively with people from diverse backgrounds
• Respond appropriately to clients needing assistance
• Support independence and wellbeing
• Follow safe work practices
• Work effectively in aged and disability care

Course Duration

Domestic – 52 weeks (40 weeks of classes + 12 weeks of holidays).

Attendance

Domestic – 2 days per week plus 120 hours mandatory work placement.

Entry Requirements

Domestic

• Be 16 years of age or over
• Completed Year 10 (or equivalent)
• Language, Literacy and Numeracy (LLN) course pre-assessment test
• Unique Student Identifier (USI)

Students must also have access to:

• A PC or equivalent running or capable of running Microsoft Windows 2010 and Microsoft Office 2010 and above
• Internet connection

Training Options

Since July 20, 2020, BCC Institute has been using a mixed delivery mode, delivering sessions face to face and online via the Zoom platform.

Face to face training

Face to face classes at BCC Institute are kept small with a maximum of 15 students per class, allowing more quality time with their trainer. Each trainer has extensive experience in their industry, providing first hand knowledge and learning techniques for their students.

Online learning

Some training and assessments are delivered online. Students will also be required to complete some self-directed learning tasks.

Work placement

All students will experience 120 hours of work placement. This is a compulsory part of the course.

Course Structure

15 units (9 core + 6 electives)

Units of Competency

CHCCCS031 Provide individualised support
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS040 Support independence and wellbeing
CHCCCS041 Recognise healthy body systems
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTINF006 Apply basic principles and practices of infection prevention and control
HLTWHS002 Follow safe work practices for direct client care
CHCDIS012 Support community participation and social inclusion*
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach*
CHCDIS020 Work effectively in disability support*
HLTAID011 Provide First Aid*
CHCAGE011 Provide support to people living with dementia*
CHCMHS001 Work with people with mental health issues*

*Unit is an elective. All other units are core units of competency.

Employment Opportunities

• Support Worker
• Assistant in Nursing
• Aged Care Support Worker
• Personal Care Assistant
• Disability Support Worker
• Residential Care Worker

Further Study Pathways

On completion of Certificate III in Individual Support, students may be interested in completing the CHC43121 Certificate IV in Disability Support or CHC52021 Diploma of Community Services at BCC Institute.

Fees and Charges