Course Information

CHC32015- Certificate III in Community Services

AND

CHC52021 – Diploma of Community Services

This qualification package reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.

It also reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

Course Duration

International – 168 weeks (130 weeks of classes + 38 weeks of holidays).

Attendance

International – 20 contact hours per week plus 60 hours work placement in CHC32015 Certificate III in Community Services and 200-400 hours mandatory work placement in CHC52021 - Diploma of Community Services.

Entry Requirements

International

• Successful completion of Australian Year 12 or equivalent
• IELTS 6.0 overall or equivalent or successful completion of 12 weeks of EAP, Exam Preparation or General English at Upper-Intermediate level from approved providers, or educated for 5 years in an English-speaking country
• Be 18 years of age or over
• Unique Student Identifier (USI)

Before commencement of work placement, students are required to:

• Provide a Working with Children Check
• Provide a Police Clearance Check
• Have a reasonable level of fitness to cope with standing, lifting, bending, twisting and reaching
• Be physically, mentally and emotionally healthy to respond appropriately to personal needs
• NDIS Online Module
• NB. BCC Institute highly recommends students complete the immunisation process before practical placements commence as some facilities will not provide placement to students without immunisation

Students must also have access to:

• A PC or equivalent running or capable of running Microsoft Windows 2010 and Microsoft Office 2010 and above
• Internet connection

Training Options

Since July 20, 2020, BCC Institute has been using a mixed delivery mode, delivering sessions face to face and online via the Zoom platform.

Face to face training

Face to face classes at BCC Institute are kept small with a maximum of 15 students per class, allowing more quality time with their trainer. Each trainer has extensive experience in their industry, providing first hand knowledge and learning techniques for their students.

Work placement

All students will experience 260-460* hours of work placement over 2 qualifications. This is a compulsory part of the course. *Australian Community Workers Association requirement is 400 work placement hours within the Diploma of Community Services.

Course Structure – CHC32015 Certificate III in Community Services

12 units (5 core + 7 electives)

Units of Competency

CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
CHCCCS031 Provide individualised support*
CHCPRP001 Develop and maintain networks and collaborative partnerships*
CHCCCS038 Facilitate the empowerment of people receiving support*
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety*
CHCADV001 Facilitate the interests and rights of clients*
CHCCCS009 Facilitate responsible behaviour*
HLTAID011 Provide first aid*

*Unit is an elective. All other units are core units of competency.

Course Structure - CHC52021 - Diploma of Community Services

20 units (12 core + 8 electives)

Units of Competency

CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
CHCCSM009 Facilitate goal-directed planning*
CHCCSL002 Apply specialist interpersonal and counselling interview skills*
BSBPEF401 Manage personal health and wellbeing*
CHCCDE023 Develop and deliver community projects*
CHCDEV004 Confirm developmental status*
CHCMHS001 Work with people with mental health issues*
CHCMHS002 Establish self-directed recovery relationships*
CHCMHS011 Assess and promote social, emotional and physical wellbeing*

*Unit is an elective. All other units are core units of competency.

Employment Opportunities

• Residential Support Worker
• Disability Support Officer
• Recreational Services Officer
• NDIS Support Worker
• Respite Worker
• Case Worker
• Community Support Worker
• Group Facilitator
• Indigenous Youth Worker
• Program Coordinator
• Welfare Worker
• Youth and Family Support Officer
• Youth Worker

Further Study Pathways

CHC53315 Diploma of Mental Health, CHC53415 Diploma of Leisure and Health, CHC62015 Advanced Diploma of Community Sector Management or CHC82015 Graduate Certificate in Client Assessment and Case Management.

Fees and Charges