Course Information

Qualification Code: BSB40215 | Cricos Code: 089160D

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Students will learn about:

• Customer service
• Presentation skills
• Human Resources
• Project work management

Course Duration

International – 24 weeks (18 weeks of classes + 6 weeks of holidays)

Attendance

International – 20 hours per week full time

Entry Requirements

International

• Have completed Year 12 (HSC) or equivalent.
• IELTS 5.5 overall or equivalent.
• 18 years or above.

Course Structure

10 units (1 core + 9 electives)

Core Units

BSBWHS401 – Implement and monitor WHS policies, procedure and programs to meet legislative requirements

Elective Units

BSBCUS401 – Coordinate implementation of customer service strategies
BSBCUS402 – Address customer needs
BSBCUS403 – Implement customer service standards
BSBCMM401 – Make a presentation
BSBHRM405 – Support the recruitment, selection and induction of Staff
BSBMGT401 – Show leadership in the workplace
BSBMGT402 – Implement operational plan
BSBMGT403 – Implement continuous improvement
BSBPMG522 – Undertake Project Work

Fees and Charges

BSB40215 Certificate IV in Business – Full time
Enrolment fee: $200 (non-refundable)
Materials Fee: $200
Tuition fees: $6,500